fk599 Terms and Conditions

1. General Provisions

fk599 is an online gaming platform that provides various online gaming services for users in Bangladesh, including slot games, cricket betting, mini baccarat, rooster rumble and live casino. These Terms apply to all pages, services, games and promotional activities on the website.

All services of fk599 are provided for personal and entertainment purposes. The platform uses SSL encryption technology to ensure a secure environment and operates following fair play principles.

2. Account Registration

To create an account on fk599, you must meet the following conditions:

• You must be at least 21 years of age.
• All information provided at the time of registration must be true, accurate and complete.
• Each individual may create only one account. Creating multiple accounts is strictly prohibited.
• The name, address and identity document details used when creating an account must be accurate.
• It is your responsibility to keep all your contact information up to date.

fk599 may request additional documents at any time to complete the identity verification (KYC) process. Refusing to provide a national identity card, passport or other government-issued document may result in account suspension.

2.1 Account Ownership

Each account is solely for the person who registered it. Allowing a third party to use your account, or selling or transferring it, is strictly prohibited.

3. Age Eligibility

All services of fk599 are for individuals aged 21 or above only. Minors may not use this platform, and parents and guardians are urged to remain vigilant in this regard.

We may request a copy of a government-issued identity card, birth certificate or passport for age verification. You are solely responsible for the accuracy of the age information you provide.

4. Account Security

It is entirely your responsibility to keep your account login details (username and password) secure. Follow the guidelines below for a safe gaming experience:

• Use a strong password — a combination of uppercase letters, lowercase letters, numbers and special characters.
• Never share your password with anyone.
• If you log in from a public or shared computer, always log out at the end of the session.
• If you notice any unusual activity on your account, notify our support team immediately.

fk599 will not be liable for any loss caused by unauthorized access to an account, unless that loss was caused by the platform's own negligence.

5. Deposits and Withdrawals

5.1 Deposits

The following payment methods are accepted for depositing funds on fk599: bKash, Nagad, Rocket and bank transfer. The minimum deposit amount is ৳300 (three hundred taka).

• The deposited amount will be credited to your account immediately or within a short time.
• Deposits may only be made from a payment method registered in your own name.
• Depositing through a third party or using someone else's payment method is prohibited.

5.2 Withdrawals

The minimum withdrawal amount from an account is ৳800 (eight hundred taka). Withdrawal requests are generally processed within 5 to 30 minutes.

• Withdrawal requests will only be processed to the same payment method used for the deposit.
• Identity verification may need to be completed before your first withdrawal.
• Withdrawals may be held until the wagering requirements of any active bonus have been met.
• fk599 reserves the right to carry out additional verification in the case of suspicious transactions.

6. Bonuses and Promotional Offers

fk599 provides bonuses and promotional offers from time to time. Each bonus is granted under specific conditions, and compliance with those conditions is mandatory.

6.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. To receive this bonus:

• The bonus amount must be wagered 10 times (10x).
• It will become withdrawable balance only after the wagering requirements have been met.
• The games eligible to be played with bonus funds will be listed on fk599's promotions page.

6.2 General Bonus Terms

• A user may not use more than one bonus at the same time, unless explicitly permitted in the promotion terms.
• If a bonus is not used within the specified time limit, it will expire automatically.
• If bonus abuse is suspected, fk599 reserves the right to cancel the bonus and investigate the account.
• Each promotional offer has its own terms and conditions, which are published alongside that offer.
• The VIP program offers weekly cashback benefits across 5 levels, from Bronze to Diamond.

7. Gaming Rules

All games on fk599 are operated on the principles of impartiality and fair play. The following rules must be followed when gaming:

• Each game has its own rules, which are stated in the game interface.
• If any technical issue arises with a game result, notify the support team immediately.
• If your internet connection is lost during a gaming session, the result will be recorded on the server side.
• fk599 reserves the right to make corrections if an incorrect payout occurs due to a technical error.

7.1 Betting Rules

For sports betting (cricket, football, kabaddi, etc.), bets cannot be cancelled after the outcome of an event has been determined. Each bet is subject to its own odds and payout rules.

For betting on BPL, IPL, T20 World Cup and other tournaments, if a match is cancelled or postponed, our special rules will apply as stated on the relevant event page.

8. Prohibited Activities

The following activities are strictly prohibited on the fk599 platform and may result in permanent account closure and balance forfeiture:

• Creating or operating multiple accounts.
• Registering using a false identity or another person's information.
• Attempting to abuse bonuses or manipulate the system.
• Using any software, bot or automated method to gain an unfair advantage.
• Using the platform for money laundering, fraud or any other illegal purpose.
• Attempting to gain unauthorized access to the platform's security systems or other users' accounts.
• Collusion or attempting to unfairly influence the outcome of a game.

9. Account Suspension and Closure

9.1 Closure by fk599

fk599 may suspend or permanently close an account at any time without notice in the following circumstances:

• If these Terms are violated.
• If fraudulent or suspicious activity is observed.
• If identity verification fails.
• Due to legal obligations.

9.2 Closure by the User

You may contact our support team at any time to request closure of your own account. All active bonuses will be cancelled before the account is closed, and your verified balance will be returned to you.

For responsible gaming purposes, you may also request a self-exclusion break or a permanent self-exclusion.

10. Limitation of Liability

fk599 will not be liable for the following:

• Loss caused by technical errors, server downtime or internet connection issues.
• Any loss resulting from your own negligence or intentional actions.
• Issues caused by the failure of third-party software or services.
• Service disruptions due to force majeure events — such as natural disasters or government orders.

fk599's total liability shall in no case exceed the amount of the transaction in question.

11. Privacy and Data Protection

The collection, storage and use of your personal information is explained in detail on our Privacy Policy page. The key points are summarized below:

• We do not sell your information to third parties.
• Your information may be used for identity verification and to meet legal obligations.
• Your financial information is kept secure through SSL encryption.
• You may request to view or delete your stored information at any time.

Our privacy policy is an integral part of these Terms. Please read the Privacy Policy page for full details.

12. Changes to Terms

fk599 reserves the right to update or change these terms and conditions at any time. For any significant changes:

• The updated terms will be published on this page and the "Last Updated" date will be changed.
• For important changes, a notification may be sent to the registered email address or through the platform.
• Continuing to use the platform after any changes are made will be considered as your acceptance of the updated terms.

It is recommended that you visit this page regularly to stay informed about the latest terms and conditions.

12.1 Contact

If you have any questions or complaints regarding these terms and conditions, please contact us via our 24/7 live chat support or by email at: [email protected]

Our support team provides service in Bengali and is committed to resolving any issues promptly.